Privacy Policy

Privacy Policy

Effective Date: 6/29/2024

Welcome to SJ Collectibles, your trusted online destination for Pokémon Trading Card Game (TCG) enthusiasts. This Privacy Policy outlines how SJ Collectibles ("we", "us", "our") collects, uses, discloses, and protects your information when you visit our website, interact with us, or make purchases.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you create an account, place an order, or communicate with us, we may collect your name, email address, mailing address, phone number, and other contact details.

  • Payment Information: To process your orders, we collect payment details such as credit card information or other payment methods.

  • Order Details: We gather information about your purchases, including the products you buy, order history, and preferences.

  • Website Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, referring/exit pages, and operating system. This helps us analyze trends, administer the site, and gather demographic information.

  • Communication Preferences: We may collect information about your preferences for receiving communications from us, such as opting into marketing emails.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process and fulfill your orders, communicate with you about your purchases, and provide customer support.

  • Payment Processing: To process payments and prevent fraudulent transactions.

  • Customer Service: To respond to your inquiries, requests, and comments.

  • Marketing and Promotions: To send you information about our products, services, promotions, and newsletters that may be of interest to you, where permitted by law.

  • Website Improvement: To analyze trends, monitor and improve our website's performance, functionality, and content.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., shipping companies, payment processors).

  • Legal Compliance and Protection: We may disclose your information when required by law, court order, or other legal processes, or if we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions under applicable law.

  • Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by following the instructions in the communications or contacting us directly.

5. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content and advertising. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or contacting you directly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SJ Collectibles
Email: Admin@SJCollectible.com